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Solution / 01 · Work Order Management

Work orders without
the manual entry.

A platform that takes work orders from the services you receive them from and creates the jobs in your FMS automatically, so nobody has to key them in one by one.

Illustrative screen.

The manual way

Every work order typed in again.

Work orders arrive from different services. A service coordinator opens each one, types the details into the FMS, then goes back to the service to acknowledge it. It’s slow, repetitive and has to be done for every single job.

Before and after

From one job at a time
to straight into the FMS.

This is how one of our clients handled work orders before the platform, and how they flow now.

Before

Every job handled by hand

The service coordinator opened each work order one by one, typed the details into the FMS, then went back to the service to acknowledge it.

Service 1Service 21work orderService coordinatorOpens each job by hand2types each job inFMS3acknowledges each job backRepeated for every job,one at a time
After

Work orders flow into the FMS automatically

Work orders from each service come into the platform and are created in the FMS automatically, without re-keying.

Service 1Service 21work orderWorkflows AustraliaCaptures each work order2creates each jobFMSNo re-keying
1–2 hours

a day back for the service coordinator

Based on this client’s day-to-day use. Time saved depends on work order volume and process.

What it does

Built to take the
manual work out.

01

Connected to your work order sources

Work orders from each service come into the platform, instead of waiting in separate inboxes and portals.

02

Jobs created in your FMS automatically

Each work order becomes a job in your FMS without anyone typing it in.

03

No more one-by-one entry

Your service coordinator stops re-keying jobs. For our client, that meant 1–2 hours a day back.

04

The same details, every time

Every job goes into the FMS in the same consistent format, so your team knows what to expect.

How it works

Three steps.
No re-keying.

  1. 01

    Receive

    A work order comes in from one of your services.

  2. 02

    Capture

    The platform captures the work order and its details.

  3. 03

    Create

    The job is created in your FMS, ready for your team.

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